Reset your password or change your email

Reset a forgotten password

1. 1

   Go to OVC² and click Sign In.

2. 2

   Click "Forgot your password?" below the password field.

3. 3

   Enter the email address linked to your account and click Send Reset Link.

4. 4

   Check your inbox for an email from noreply@ovcc.africa.

5. 5

   Click the Reset Password button in the email (link expires in 30 minutes).

6. 6

   Enter your new password twice and click Save. You will be signed in automatically.

Change your password when logged in

1. 1

   Go to Profile (top-right avatar) → Settings → Security.

2. 2

   Click Change Password.

3. 3

   Enter your current password, then your new password twice.

4. 4

   Click Save Changes. You will remain logged in on the current device.

Change your email address

1. 1

   Go to Profile → Settings → Account.

2. 2

   Click Edit next to your current email address.

3. 3

   Enter the new email address and your current password to confirm.

4. 4

   A verification link will be sent to the new address — click it to confirm the change.

5. 5

   Your login email updates once the new address is verified.

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