POPIA Compliance Statement

Our Commitment to Data Protection

OVCC is fully committed to protecting the personal information of all learners, parents, and users in compliance with the Protection of Personal Information Act (POPIA), Act No. 4 of 2013.

We recognize that some of the information we collect, such as identity numbers, is highly sensitive and will be handled with the strictest security and confidentiality.

Personal Information We Collect

  • Full names, contact details, and identity numbers (for account verification and security purposes).
  • Academic records, progress tracking, and performance data.
  • Parent or guardian contact and authentication details.
  • Login credentials and platform activity logs.
  • Learning preferences, interaction history, and voluntary feedback.

Why We Collect Your Personal Information

  • To create and verify secure learner and parent accounts using identity numbers as proof of user authenticity.
  • To provide tailored learning experiences and accurate progress tracking.
  • To enable effective communication between learners, parents, and educators.
  • To comply with legal, regulatory, and reporting requirements applicable to educational platforms.
  • To enhance our services and platform functionality based on user interactions.

How We Protect Your Data

  • All sensitive data, including identity numbers, are securely encrypted both in transit and at rest.
  • Access to personal information is strictly limited to authorized personnel.
  • Regular security assessments, system updates, and penetration testing are conducted.
  • Our team is trained in POPIA compliance and best practices for data security.

Your Rights Under POPIA

  • Right to access your personal information, including identity numbers, stored by OVCC.
  • Right to request correction or deletion of inaccurate or outdated information.
  • Right to object to certain types of data processing.
  • Right to lodge a complaint with the Information Regulator if you believe your rights have been violated.

Contact Us

If you have any concerns, questions, or requests regarding your personal data or OVCC's POPIA compliance, please contact us:

📧 Email: privacy@ovcc.com
📞 Phone: +27 12 345 6789