Cookie Policy

How OVCC uses cookies and similar technologies to support secure platform access, improve website performance, and protect users.

Secure • Transparent • POPIA-Aligned

Last updated: June 2026

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember information about your session, preferences, and how the site is being used. OVCC uses cookies and similar technologies to keep the platform secure, support sign-in, and improve how our website and learning services function.

2. Essential Cookies We Use

Authentication and session cookies to keep users signed in securely on protected parts of the platform.
Security-related cookies and tokens to help prevent unauthorized access and protect account sessions.
Platform continuity cookies that support navigation between pages and secure access to learner or tutor dashboards.

3. Types of Cookies We Use

Essential Cookies: Required for core website and platform functionality, including login, authenticated sessions, and security controls.
Preference Cookies: Used to remember settings and improve usability where relevant.
Performance and Analytics Cookies: May be used to understand page usage, diagnose issues, and improve the OVCC website and services where such tools are enabled.
Third-Party Service Cookies: Some integrated services, such as Firebase authentication flows or embedded third-party services, may set technical cookies necessary for those services to operate.

4. Why We Use Cookies

We use cookies and similar technologies to:

Maintain secure sign-in and authenticated user sessions.
Remember essential platform state and browsing preferences.
Measure website performance and identify technical issues.
Improve user experience, navigation, and service delivery over time.

5. Managing Your Cookies

You can manage or disable cookies through your browser settings. However, blocking essential cookies may prevent parts of the OVCC platform from functioning correctly, including secure sign-in and access to protected areas.

Most browsers allow you to delete stored cookies, block future cookies, or receive alerts when a cookie is being set. Settings vary by browser, so please consult your browser provider for instructions.

6. Third-Party Services and Cookies

OVCC uses trusted third-party infrastructure providers to operate the platform. These services may place technical cookies or similar identifiers when required for secure authentication, platform operations, or service delivery.

These providers may include services such as Firebase or other secure hosting, authentication, or communications tools used by OVCC. We do not permit third parties to use cookies for unrelated advertising on our platform.

7. Your Privacy and POPIA

Cookie-related data may constitute personal information under the Protection of Personal Information Act (POPIA) where it can be linked to an identifiable user. OVCC handles cookie-related information in accordance with our privacy commitments and applicable South African law.

For more information about how we collect, store, and protect your personal information, please review our Privacy Policy.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our services, technology, or legal obligations. Any updates will be published on this page and reflected by the “Last updated” date below.

9. Contact Us

If you have questions about our Cookie Policy, contact us at info@ovccapp.com or call +27 73 199 1032.

Have Questions About Cookies?

Reach out to our team if you have questions about cookies, session security, or how OVCC handles cookie-related information.